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Privacy Policy

This statement entails the privacy policy of CareSolution MBS, LLC regarding its collection, usage, and handling of the personal information that it receives when you visit our website and utilize our services. This information includes your name, address, phone number or email address. It also provides choices to the user on accessing, updating and usage of his/her information except the children which are restricted to avail said services. We have great respect for the privacy of individuals who visit our website or subscribe to avail said services.

Collection of Information

  • In order to visit the public portion of our website, individuals are not bound to provide any personal information.
  • When you register as a user, our website requires you to provide your personal data, scheduling information, credit card information, NPI as well as a fax number.
  • Your credit card information or Automated Clearing House (ACH) is required if you select a paid subscription. Here, ACH refers to a U.S. financial network used for electronic payments and money transfers. This information is encrypted in a secure system given its sensitivity and is only used by our internal team.
  • Additionally, your IP address, operating system, requested page, proxy server, web browser, add-ons, visit time, ISP and device identifiers etc. are received automatically on your visit to the website. Again, this information is used by our internal team only.
  • Cookies and other tracking systems are also used to identify and log the users on our website.

Handling and Usage

  • We ensure that your information stays secure and is only used in the provision of services, analysis, and improvement of our marketing strategies as well as in order to contact you.
  • We do not sell your information to any third party. If your information is shared with any third party for any above-mentioned scenario, said information shall be anonymized so that you cannot be identified or contacted.
  • Any organization or entity that has an ownership relationship with CSM is entitled to access to your information but within the limits prescribed in this privacy policy or with your express written consent.

Conditions for Disclosure

We shall not disclose your information unless any of the following occur.

  • If CSM is legally obligated to share your information for an investigation of any illegal activity or investigation.
  • If CSM needs to disclose said information to:
    • Ensure the security of CSM or its resources.
    • Enforce a contractual requirement.
    • Safeguard the integrity and interests of the company.

Your Rights under GDPR

  • You will be promptly notified of any legal demand for disclosure of your information unless legally restricted otherwise. We are upfront in our commitment to protect your information and challenge legal demands if necessary.
  • You shall reserve the right to unsubscribe from our services at any time and may ask CSM to delete your personal information on file.
  • You are entitled to know about your collected information and the third parties with whom it is shared.
  • You can withdraw your consent to use your personal information at any time. After you withdraw your consent, we shall not be able to use it.

Customer Testimonials

We post customer testimonials, comments and reviews on our website which may contain personal information such as name, company’s name and email address. We always ask for the customer’s consent before posting their name along with their testimonial through email. If you wish to update or delete your testimonial, you can contact us at [email protected].

You should be aware that any personally identifiable information you submit on blogs on this site. This information can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit on such forums like comments, blogs and other open forums. In some cases, we are even not able to remove your personal information once it is on the internet, in such cases, we will inform you that we are unable to protect your information from exposure and why.

HIPAA Privacy

Our commitment to protecting the personal information of our esteemed clients demands us to comply with the Privacy Rule of Health Insurance Portability and Accountability Act of 1996 which binds us to take additional measures to ensure the security of the personal information of the clients and also notify them. The Notice of Privacy Practices describes the ways and conditions to disclose their information and it also pertains to the ways they can get access to it.

Links to other sites

If you click on a link to a third-party site then you will leave this site and go the site you selected. Because we cannot control the activities of third parties, so we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will follow the same privacy practices as we do. We encourage our users to review the privacy policies of any other service provider from whom you request services.

Contact Information

Should you have any questions or comments regarding this Privacy Policy, you can contact us at [email protected].

Alteration in this Policy

This privacy policy may be modified or changed at any time for any reason by CSM with notice.